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How to use Beer Labels Services - Belase

 

Registration

  1. Registration is available for not signed in user only.
  2. Go to menu Register.
  3. Registration form is displayed.
  4. Fill all mandatory fields.
  5. Confirm registration with button "Register".
  6. System shows you confirmation of successful registration or error messages with error description.
  7. You are successfully registered or correct errors.
 

Your account

In Your account is possible:

  • display order list - you can move to order detail or payment detail;
  • display all registration data;
  • change personal data (name and surname);
  • change username;
  • change password;
  • change email;
  • change language;
  • change billing address;
  • change shipping address.
 

Goods selection

  1. In kategory tree in left part of the page select category of your interest.
  2. By click on category display items list.
  3. At item of your interest enter quantity and add it to the cart (click on add cart icon). You can check order status. If the item is already ordered, you can see order number (with link to order detail).
  4. Cart total item counter and total price is recomputed after item is added to cart. At the item is displayed status In cart.
  5. Repeat category selection and add items to cart until you have everything what you want to buy.
  6. Go to Cart content (in the right part of page) and click on button "Create order".
 

Cart content / Cart detail

In cart detail is possible:

  • display cart content - item quantity and price and total quantity and price;
  • go to item detail or category detail;
  • delete item from cart;
  • create order.
 

Order

  1. Basic requirement to proceed order is you have some goods in cart and you click on "Create order".
  2. You can see ordered item list.
  3. You can see your billing and shipping address.
  4. On basis shipping address is computed postage fee.
  5. All other fees are computed and displayed (packing, bank fee).
  6. You can change addresses or delete items from order at this step.
  7. Total amount is displayed.
  8. If you accept order - you can click "To confirm order".
  9. Order overview is displayed. You can see total amount to pay in CZK and EUR.
  10. You can confirm order by click on "Order".
  11. After this button click are your items reserved and order is confirmed.
  12. You can see payment details and instructions with latest day for payment.
  13. When payment will be settled at our account we ship your shipment as insured letter. Shipment is insured up to full amount.
  14. You take over shipment from delivery staff - check packing - it must be not damaged or opened. In case of damaged or opened packing - do not take over shipment with reason: damaged packing. Email us. When shipment will be delivered back to us we take care about it and we send you new shipment free of charge.
 

Fees

All fees are final.
All fees are displayed before you confirm order.
We charge fees for:

  • packing - external packing 14,- CZK per shipment - packing to protect whole shipment - security envelope for insured letter, carton to protect against bend), this fee is charged for every single shipment (in case of split order it is payed for every shipment);
  • packing - internal packing 1,- CZK per brewery - packing to sort content of shipment, this fee is charged for every brewery / category;
  • postage - fee amount depend on tariff of Czech Post (in case of split order it is payed for every shipment);
  • bank transfer fees in Czech Republic 0,- CZK - this amount is valid in case of payment at our account in Czech Republic - domestic payment in CZK in Czech Republic;
  • bank transfer fees in Slovakia 0,- CZK - this amount is valid in case of payment at our account in Slovakia - domestic payment in EUR in Slovakia;
  • bank transfer fees for international payment 20,- CZK - this amount is valid in case of payment via international bank transfer in EUR;
 

Select brewery

 
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